Privacy Policy

Effective Date: 01 SEP 2024

Local Media Brothers (“we,” “us,” or “our”) operates the website localmediabrothers.co.uk and provides video marketing services. We are committed to protecting the privacy and security of our clients, website visitors, and users of our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Business Information: Company name, job title, and business address.
  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.
  • Media Content: Video footage, images, and other media files provided by or created for you as part of our services.

2. How We Collect Your Data

We collect personal data in the following ways:

  • Direct Interactions: When you contact us, fill out forms, or engage with our services.
  • Automated Technologies: Through the use of cookies, server logs, and similar technologies when you visit our website.
  • Third Parties: From publicly available sources, business partners, or subcontractors.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Service Delivery: To provide, manage, and personalize our video marketing services.
  • Communication: To respond to inquiries, send updates, and provide customer support.
  • Marketing: To send you information about our services, promotions, and news, where you have consented to receive such communications.
  • Improvement and Analysis: To analyze and improve our website, services, and user experience.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: Where you have provided explicit consent for specific processing activities.
  • Contractual Necessity: To fulfill our contractual obligations to you.
  • Legal Obligation: To comply with legal and regulatory requirements.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that your interests and fundamental rights do not override those interests.

5. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party service providers who perform functions on our behalf, such as hosting, IT support, and marketing services.
  • Business Partners: Partners with whom we collaborate on certain projects or services.
  • Legal Authorities: If required by law, to comply with legal obligations or in response to legal processes.

6. International Transfers

As a UK-based company, we primarily store and process your data within the United Kingdom. However, some of our service providers may be located outside the UK. When transferring your data internationally, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent measures.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the data and the purpose for which it is processed.

8. Your Rights

Under data protection laws, you have the following rights:

  • Access: To request a copy of your personal data held by us.
  • Rectification: To request correction of any inaccurate or incomplete data.
  • Erasure: To request deletion of your personal data, subject to certain conditions.
  • Restriction: To request restriction of processing in certain circumstances.
  • Objection: To object to processing based on legitimate interests or direct marketing.
  • Portability: To request the transfer of your personal data to another service provider.
  • Withdraw Consent: To withdraw consent at any time where we are relying on consent to process your data.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information on the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no data transmission over the internet can be guaranteed as completely secure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this Privacy Policy periodically to stay informed about how we are protecting your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:

Local Media Brothers
[Address]
[Email Address]
[Phone Number]

13. Complaints

If you are not satisfied with our response to any complaint or believe our processing of your data does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues.